All Systems Operational

Denmark Operational
Bank integrations ? Operational
eSkat ? Operational
Datafordeler / CPR-registry ? Operational
MitID ? Operational
Tinglysning ? Operational
PensionsInfo ? Operational
D&B ? Operational
Sweden Operational
Bank integrations ? Operational
UC ? Operational
Norway Operational
Bank integrations ? Operational
Finland Operational
Bank integrations ? Operational
Spain Operational
Bank integrations ? Operational
Monthio ? Operational
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[SPAIN] Banco Santander scheduled maintenance Apr 9, 2025 04:00-06:00 CEST

Banco Santander will be undergoing maintenance April 9th, (Wednesday) at 03:00 - 05:00 UTC. During this time applicants will likely not be able to connect to the bank.

We recommend that applicants with this bank do not fill out their application during this time. We will set up a banner in the application flow, advising applicants to fill out their application after the maintenance has been finished.
Posted on Mar 28, 2025 - 10:20 CET

Tinglysning scheduled downtime Jun 13, 2025 16:00 - Jun 14, 2025 13:30 CEST

ENGLISH
Tinglysning has scheduled downtime Friday 13th of June from 16:00 to Saturday 14th of June 13:30. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid fredag den 13. juni kl. 16.00 til lørdag den 14. juni kl. 13.30. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Posted on Mar 24, 2025 - 15:45 CET

Tinglysning scheduled downtime Jul 1, 2025 20:00 - Jul 2, 2025 00:00 CEST

ENGLISH
Tinglysning has scheduled downtime Tuesday 1st of July from 20:00-00:00. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid tirsdag d. 1 juli kl. 20:00-00:00. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Posted on Mar 24, 2025 - 15:53 CET
Apr 2, 2025
[RESOLVED]Enable Banking degraded performance
Resolved - This incident has been resolved.
Apr 2, 08:44 CEST
Update - We are continuing to work on a fix for this issue.
Apr 2, 08:44 CEST
Identified - Enable Banking has since 8:31 today had degraded performance due to an issue related to Redsys, the spanish API provider. Applicants might experience issues trying to connect to their bank in the application flow.

We recommend that applicants try going through the applications later, should they experience issues. We will advise them to do so via a banner in the flow.
Apr 1, 10:18 CEST
Apr 1, 2025
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
[RESOLVED] Tinglysning degraded performance
Resolved - This incident has been resolved.
Mar 28, 13:56 CET
Monitoring - ENGLISH
Tinglysning has since 10:43 today had degraded performance. Cases finished after this time might miss information from Tinglysning about properties and cars.

There is currently no timeframe for a potential fix, so we will continue to monitor the situation and update as soon as the issue has been resolved.

DANISH
Tinglysning har siden kl. 10:43 i dag haft driftsforstyrrelser. Det er derfor muligt, at nogle ansøgninger, som er færdiggjort efter dette tidspunkt, mangler informationer fra Tinglysning.

Vi har på nuværende tidspunkt ikke modtaget udmelding om hvornår situationen forventes løst, men vi holder øje med situationen og vil opdatere når situationen er løst, eller vi ved mere.
Mar 28, 12:30 CET
Mar 27, 2025

No incidents reported.

Mar 26, 2025
[RESOLVED] Kreditbanken degraded performance
Resolved - Applicants are able to access Kreditbanken in the application again.

Ansøgere kan igen tilslutte Kreditbanken i ansøgningensprocessen.
Mar 26, 14:24 CET
Identified - ENGLISH
Kreditbanken has since 10:30 Monday 24th of March had degraded performance and we are seeing elevated error calls. Applicants will not be able connect to Kreditbanken in the application flow.

We recommend that applicants with accounts in Kreditbanken try going through the application later. We will advise them to do so via a banner in the flow.

Unfortunately, we do not have a time estimate for when it would be possible to access Kreditbanken in the application flow.

DANISH
Kreditbanken har siden kl. 10:30 mandag d. 24 marts haft driftsforstyrrelser. Ansøgere ville ikke kunne logge på Kreditbanken, når de i ansøgningen forsøger at logge ind på banken.

Vi anbefaler, at ansøgere som oplever problemet, prøver at udfylde deres ansøgning efter at problemet bliver løst. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.

Vi har desværre ikke en tidshorisont for hvornår det igen ville være muligt, at tilgå Kreditbanken i ansøgningen.
Mar 26, 13:07 CET
Tinglysning scheduled downtime
Completed - The scheduled maintenance has been completed.
Mar 26, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 CET
Scheduled - ENGLISH
Tinglysning has scheduled downtime Tuesday March 25th from 16:00-00:00. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid tirsdag d. 25 marts kl. 16:00-00:00. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Dec 11, 15:35 CET
Mar 25, 2025
Mar 24, 2025

No incidents reported.

Mar 23, 2025
Samlink scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 23, 13:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 04:00 CET
Scheduled - Samlink will be undergoing maintenance Sunday March 23rd from 04:00-14:30. During this time it is possible that applicants can experience issues logging in to Samlink banks.

Samlink banks include:
Handelsbanken
Säästöpankki
POP Pankki
Oma Säästöpankki
Aktia

We recommend that applicants with accounts in one of these banks try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Mar 19, 12:30 CET
Nordea scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 23, 08:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 22:00 CET
Scheduled - Nordea will be undergoing maintenance Saturday March 22nd from 22:00 until Sunday March 23rd at 08:30. During this time applicants can experience issues when they try to log in to their bank.
Mar 19, 12:36 CET
DNB scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 23, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 18:00 CET
Scheduled - DNB will be undergoing maintenance tomorrow, Friday March 21st from 18:00 until March 24th at 06:00. During this time applicants can experience issues when they try to log in to the bank in their application flow.

We will set up a banner in the application flow, advising applicants to fill out their application after the maintenance has been finished, should they experience issues.
Mar 20, 15:31 CET
Mar 22, 2025
Mar 21, 2025
DNB scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 02:00 CET
Scheduled - DNB will be undergoing maintenance tomorrow, Friday March 21st between 02:00-03:00. During this time applicants will likely not be able to connect to their bank.
Mar 20, 15:22 CET
Mar 20, 2025
[RESOLVED] Danske Bank degraded performance
Resolved - This incident has been resolved.
Mar 20, 14:31 CET
Update - Danske Bank has identified the issue; there will be a fix within the next couple of hours.
Mar 20, 14:08 CET
Identified - ENGLISH
Danske Bank has since 10:03 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to Danske Bank in the application flow.

We recommend that applicants with accounts in Danske Bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
Danske Bank har siden kl. 10:03 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Danske Bank.

Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Danske Bank har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Mar 20, 12:03 CET
Mar 19, 2025
NemLog-In scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 15:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 06:00 CET
Scheduled - ENGLISH
NemLog-In has scheduled maintenance Wednesday, March 19th from 06:00-15:00. No downtime is expected during this maintenance window.

DANISH
NemLog-In har planlagt nedetid onsdag d. 19 marts kl. 06:00-15:00. Der forventes ingen nedetid i forbindelse med dette servicevindue.
Mar 3, 14:24 CET
← Incident History Powered by Atlassian Statuspage