Skjern Bank degraded performance
Investigating - ENGLISH
Skjern Bank has since 22:02 yesterday had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to Skjern Bank in the application flow.

We recommend that applicants with accounts in Skjern Bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
Skjern Bank har siden kl. 8:41 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Skjern Bank.

Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Skjern Bank har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Dec 03, 2025 - 15:14 CET
Lansforsakringar degraded performance
Update - We are continuing to work on a fix for this issue.
Nov 19, 2025 - 08:31 CET
Identified - Lansforsakringar has since 10:40 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Nov 17, 2025 - 14:41 CET
ING degraded performance
Update - We are continuing to investigate this issue.
Nov 19, 2025 - 08:27 CET
Investigating - ING has since 20:56 yesterday had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Oct 15, 2025 - 11:58 CEST
Banco Santander degraded performance
Update - We are continuing to monitor for any further issues.
Oct 08, 2025 - 13:26 CEST
Monitoring - Banco Santander has had degraded performance since 9 PM Friday, the 26th of September, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Sep 29, 2025 - 12:05 CEST
Denmark Major Outage
Bank integrations Major Outage
eSkat Operational
Datafordeler / CPR-registry Operational
MitID Operational
Tinglysning Operational
PensionsInfo Operational
D&B Operational
Sweden Operational
Bank integrations Operational
UC Operational
Norway Operational
Bank integrations Operational
Finland Operational
Bank integrations Operational
Spain Partial Outage
Bank integrations Partial Outage
Monthio Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 4, 2025
Degraded performance for eSkat [RESOLVED]
Resolved - This incident has been resolved.
Dec 4, 13:47 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 13:31 CET
Identified - ENGLISH
eSkat has had degraded performance since 13:00 today.

Applicants may experience longer response times or be unable to log in to eSkat.
We recommend that applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow.

DANISH
eSkat har siden kl. 13:00 i dag haft driftsforstyrrelser.

Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind.

Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Dec 4, 13:14 CET
Dec 3, 2025
Degraded performance for eSkat [RESOLVED]
Resolved - This incident has been resolved.
Dec 3, 13:53 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 10:19 CET
Identified - ENGLISH
eSkat has had degraded performance since Friday. It seems to be due to an overload of requests, which has affected the eSkat SCA process.

Applicants may experience longer response times or be unable to log in to eSkat.
We recommend that applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow.

DANISH
eSkat har siden fredags haft driftsforstyrrelser. Det ser ud til at skyldes en overbelastning af anmodninger, som har påvirket eSkat SCA-processen.
Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind.

Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Dec 1, 09:45 CET
Dec 2, 2025
Datafordeler scheduled maintenance (CPR-registry)
Completed - The scheduled maintenance has been completed.
Dec 2, 19:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 17:00 CET
Scheduled - ENGLISH
Datafordeler, where we retrieve CPR data from, is undergoing maintenance Tuesday December 2nd from 17:00-19:00. During this time we expect partial or full inaccessibility to their services. Applications finished during this time might miss information from the CPR-registry.

We recommend that applicants do not fill in their applications during this time. We will set up a banner in the application flow, advising applicants to finish their application after the maintenance has been completed.

DANISH
Datafordeler, hvor vi indhenter data fra CPR-registret, har planlagt vedligehold tirsdag d. 2 december fra kl. 17:00-19:00. I dette tidsrum forventer vi delvis eller fuldstændig utilgængelighed til deres service. Det er derfor sandsynligt, at ansøgninger som er færdiggjorte i dette tidsrum, kan mangle data vi indhenter fra CPR-registret (fx. ansøgers fulde navn, CPR-nummer, bopæl og evt. kreditadvarsler).

Vi anbefaler at ansøgere venter med at udfylde deres ansøgning til efter dette tidsrum. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Dec 1, 16:25 CET
Nordea scheduled maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 06:30 CET
Scheduled - Nordea will be undergoing maintenance Tuesday December 2nd from 06:30-08:00. During this time applicants can experience issues when they try to log in to their bank.

We recommend that applicants with accounts in Nordea try going through the application, after the maintenance has ended. We will set up a banner in the application flow, informing applicants about the maintenance and our recommendation.
Dec 1, 16:16 CET
Dec 1, 2025
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Tinglysning scheduled downtime
Completed - The scheduled maintenance has been completed.
Nov 26, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 20:00 CET
Scheduled - ENGLISH
Tinglysning has scheduled downtime on Tuesday, the 25th of November, from 20:00-00:00. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid tirsdag d. 25 november fra kl. 20:00-00:00. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Aug 28, 08:55 CEST
Nov 25, 2025
Degraded performance for eSkat [RESOLVED]
Resolved - This incident has been resolved.
Nov 25, 13:32 CET
Identified - ENGLISH
eSkat has had degraded performance since 11:38 today.

Applicants may experience longer response times or be unable to log in to eSkat.
We recommend applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow.

DANISH
eSkat har siden kl. 11:38 i dag haft driftsforstyrrelser.

Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind.

Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Nov 25, 12:35 CET
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
Degraded performance for MitID [RESOLVED]
Resolved - This incident has been resolved.
Nov 20, 12:00 CET
Monitoring - ENGLISH
MitID is currently experiencing degraded performance, and applicants can experience issues when using MitID.

We will set up a banner in the application flow advising applicants to finish their application later, should they have issues using MitID.

DANISH
MitID oplever i øjeblikket problemer. Ansøgere kan derfor opleve problemer når de forsøger at anvende MitID i deres ansøgning.

Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet, hvor vi anbefaler dem at prøve at udfylde deres ansøgning på et senere tidspunkt.
Nov 20, 11:30 CET
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