ING degraded performance
Investigating - ING has since 20:56 yesterday had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Oct 15, 2025 - 11:58 CEST
Banco Santander degraded performance
Update - We are continuing to monitor for any further issues.
Oct 08, 2025 - 13:26 CEST
Monitoring - Banco Santander has had degraded performance since 9 PM Friday, the 26th of September, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Sep 29, 2025 - 12:05 CEST
Bank Inter Outage (ES)
Identified - Bank Inter has, since 8:00 today, had degraded performance, and we are now seeing a complete outage. Applicants will experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Sep 17, 2025 - 12:11 CEST
Denmark Operational
Bank integrations ? Operational
eSkat ? Operational
Datafordeler / CPR-registry ? Operational
MitID ? Operational
Tinglysning ? Operational
PensionsInfo ? Operational
D&B ? Operational
Sweden Operational
Bank integrations ? Operational
UC ? Operational
Norway Operational
Bank integrations ? Operational
Finland Operational
Bank integrations ? Operational
Spain Partial Outage
Bank integrations ? Partial Outage
Monthio ? Operational
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Tinglysning scheduled downtime Nov 18, 2025 20:00 - Nov 19, 2025 00:00 CET

ENGLISH
Tinglysning has scheduled downtime on Tuesday, the 18th of November, from 20:00-00:00. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid tirsdag d. 18 november fra kl. 20:00-00:00. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Posted on Aug 28, 2025 - 08:52 CEST

Tinglysning scheduled downtime Nov 25, 2025 20:00 - Nov 26, 2025 00:00 CET

ENGLISH
Tinglysning has scheduled downtime on Tuesday, the 25th of November, from 20:00-00:00. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid tirsdag d. 25 november fra kl. 20:00-00:00. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Posted on Aug 28, 2025 - 08:55 CEST
Nov 13, 2025

No incidents reported today.

Nov 12, 2025

No incidents reported.

Nov 11, 2025
Elevated error rates on calls with SDC banks [RESOLVED]
Resolved - This incident has been resolved.
Nov 11, 12:25 CET
Investigating - ENGLISH
SDC has since 8:26 today had degraded performance. Applicants may experience issues trying to connect to SDC banks in the application flow.

SDC banks include:
BankNordik
Borbjerg Sparekasse
Dragsholm Sparekasse
Facit Bank A/S
Forbrugsforeningen
Ikano Bank
Klim Sparekasse
Lån & Spar Bank
Middelfart Sparekasse
Rise Sparekasse
Rønde Sparekasse
Sparekassen Balling
Sparekassen Bredebro
Sparekassen Danmark
Sparekassen Djursland
Sparekassen for Nørre Nebel og Omegn
Sparekassen Kronjylland
Sparekassen Thy
Stadil Sparekasse
Sydjysk Sparekasse
Sønderhå-Hørsted Sparekasse

We recommend that applicants with accounts in one of these banks try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.


DANISH
SDC har siden kl. 8:26 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på en SDC bank.

Vi anbefaler, at ansøgere som har konti i en af de berørte banker, prøver at udfylde deres ansøgning efter at bankcentralen har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Nov 11, 09:38 CET
Swedbank complete outage (SE) [RESOLVED]
Resolved - This incident has been resolved.
Nov 11, 09:34 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 10, 16:04 CET
Identified - Swedbank has since 14:04 today had degraded performance and we are seeing complete outage. Applicants will experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Nov 10, 15:05 CET
Nov 10, 2025
Nordea degraded performance [RESOLVED]
Resolved - This incident has been resolved.
Nov 10, 14:49 CET
Monitoring - ENGLISH
Nordea has since 7:54 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to Nordea in the application flow.

We recommend that applicants with accounts in Nordea try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
Nordea har siden kl. 7:54 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Nordea.

Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Nordea har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Nov 10, 13:56 CET
Nov 9, 2025

No incidents reported.

Nov 8, 2025
Tinglysning scheduled downtime
Completed - The scheduled maintenance has been completed.
Nov 8, 13:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 16:00 CET
Scheduled - ENGLISH
Tinglysning has scheduled downtime Friday 7th of November from 16:00 till Saturday 8th at 13:30. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid fredag d. 7 november fra kl. 16:00 til lørdag d. 8 kl. 13:30. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Jul 22, 11:11 CEST
Nov 7, 2025
Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Datafordeler scheduled maintenance (CPR-registry)
Completed - The scheduled maintenance has been completed.
Nov 3, 19:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 17:30 CET
Scheduled - ENGLISH
Datafordeler, where we retrieve CPR data from, is undergoing maintenance Monday November 3rd from 17:30-19:30. During this time we expect partial or full inaccessibility to their services. Applications finished during this time might miss information from the CPR-registry.

We recommend that applicants do not fill in their applications during this time. We will set up a banner in the application flow, advising applicants to finish their application after the maintenance has been completed.

DANISH
Datafordeler, hvor vi indhenter data fra CPR-registret, har planlagt vedligehold mandag d. 3 november fra kl. 17:30-19:30. I dette tidsrum forventer vi delvis eller fuldstændig utilgængelighed til deres service. Det er derfor sandsynligt, at ansøgninger som er færdiggjorte i dette tidsrum, kan mangle data vi indhenter fra CPR-registret (fx. ansøgers fulde navn, CPR-nummer, bopæl og evt. kreditadvarsler).

Vi anbefaler at ansøgere venter med at udfylde deres ansøgning til efter dette tidsrum. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Oct 28, 16:07 CET
ICA degraded performance [RESOLVED]
Resolved - This incident has been resolved.
Nov 3, 15:01 CET
Identified - ICA has since 11:29 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Oct 30, 14:56 CET
Nov 2, 2025

No incidents reported.

Nov 1, 2025
OP Financial Group scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 1, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 23:00 CET
Scheduled - OP Financial Group will be undergoing maintenance October 31st from 23:00 to November 1st 08:00. During this time applicants will likely not be able to connect to the bank.

We recommend that applicants with this bank do not fill out their application during this time. We will set up a banner in the application flow, advising applicants to fill out their application after the maintenance has been finished.
Oct 28, 15:52 CET
Oct 31, 2025
Oct 30, 2025
← Incident History Powered by Atlassian Statuspage