Update - We are continuing to investigate this issue.
Sep 18, 2026 - 08:44 CEST
Sep 18, 2026 - 08:44 CEST
Investigating - ENGLISH
Bank Data has degraded performance. Applicants might experience issues trying to connect to Bank Data banks in the application flow.
Bank Data banks include:
Djurslands Bank
Jyske Bank
Kreditbanken
Nordjyske Bank
Ringkjøbing Landbobank
Skjern Bank
Sparekassen Sjælland-Fyn
Sydbank
We recommend that applicants with accounts in these banks try going through the application after the bank central has restored normal operations. We will set up a banner in the application flow, advising applicants to try after the situation has been solved.
DANISH
Bank Data oplever driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på en Bank Data bank.
Vi anbefaler, at ansøgere som har konti i en af de berørte banker, prøver at udfylde deres ansøgning efter at bankcentralen har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Sep 17, 2026 - 20:32 CEST
Bank Data has degraded performance. Applicants might experience issues trying to connect to Bank Data banks in the application flow.
Bank Data banks include:
Djurslands Bank
Jyske Bank
Kreditbanken
Nordjyske Bank
Ringkjøbing Landbobank
Skjern Bank
Sparekassen Sjælland-Fyn
Sydbank
We recommend that applicants with accounts in these banks try going through the application after the bank central has restored normal operations. We will set up a banner in the application flow, advising applicants to try after the situation has been solved.
DANISH
Bank Data oplever driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på en Bank Data bank.
Vi anbefaler, at ansøgere som har konti i en af de berørte banker, prøver at udfylde deres ansøgning efter at bankcentralen har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Sep 17, 2026 - 20:32 CEST
Update - We have seen a slight rise in the conversion rate, but issues persist.
We are in dialogue with the provider about this.
Sep 09, 2026 - 16:14 CEST
We are in dialogue with the provider about this.
Sep 09, 2026 - 16:14 CEST
Monitoring - A fix has been implemented and we are now observing the results. More information and clarification of the issue will come soon.
Aug 27, 2026 - 13:17 CEST
Aug 27, 2026 - 13:17 CEST
Update - We are continuing to work on a fix for this issue.
Jul 28, 2026 - 16:15 CEST
Jul 28, 2026 - 16:15 CEST
Identified - Lansforsakringar has had degraded performance, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Jul 23, 2026 - 15:26 CEST
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Jul 23, 2026 - 15:26 CEST
Identified - The provider of these banks in Norway has identified the issue as related to the digital infrastructure of said banks.
The root problem lies with the check of credentials when we call for the transaction data. To put it simply, it creates loops where the authentication fails, thereby returning various errors related to authentication when it in fact was approved to begin with.
The provider understands the urgency of the issue and already has plans to optimize this particular problem and will move forward to fix the issue.
We will send out updates from here as soon as we hear more.
Sep 02, 2026 - 14:59 CEST
The root problem lies with the check of credentials when we call for the transaction data. To put it simply, it creates loops where the authentication fails, thereby returning various errors related to authentication when it in fact was approved to begin with.
The provider understands the urgency of the issue and already has plans to optimize this particular problem and will move forward to fix the issue.
We will send out updates from here as soon as we hear more.
Sep 02, 2026 - 14:59 CEST
Monitoring - We have observed decreased performance for Sparebank 1 banks. Applicants might experience issues trying to connect to their bank in the application flow.
We recommend that applicants with accounts in any of the affected banks try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Sparebank 1 banks include:
Sparebank 1 Sørøst-Norge
Sparebank 1 SR-bank
SpareBank 1 SMN
SpareBank 1 Ringerike Hadeland
SpareBank 1 Østlandet
SpareBank 1 Østfold Akershus
SpareBank 1 Nord-Norge
SpareBank 1 Nordmøre
SpareBank 1 Lom og Skjåk
SpareBank 1 Hallingdal Valdres
SpareBank 1 Gudbrandsdal
Sparebank 1 Helgeland
Aug 31, 2026 - 12:01 CEST
We recommend that applicants with accounts in any of the affected banks try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Sparebank 1 banks include:
Sparebank 1 Sørøst-Norge
Sparebank 1 SR-bank
SpareBank 1 SMN
SpareBank 1 Ringerike Hadeland
SpareBank 1 Østlandet
SpareBank 1 Østfold Akershus
SpareBank 1 Nord-Norge
SpareBank 1 Nordmøre
SpareBank 1 Lom og Skjåk
SpareBank 1 Hallingdal Valdres
SpareBank 1 Gudbrandsdal
Sparebank 1 Helgeland
Aug 31, 2026 - 12:01 CEST
Denmark
Degraded Performance
Bank integrations
Degraded Performance
eSkat
Operational
Datafordeler / CPR-registry
Operational
MitID
Operational
Tinglysning
Operational
PensionsInfo
Operational
D&B
Operational
Sweden
Partial Outage
Bank integrations
Partial Outage
UC
Operational
Norway
Partial Outage
Bank integrations
Partial Outage
Finland
Operational
Bank integrations
Operational
Spain
Operational
Bank integrations
Operational
Monthio
Operational
Support
Operational
Monthio Flow
Operational
Monthio Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Monthio scheduled downtime for the Test Portal Oct 7, 2026 08:00 - Oct 8, 2026 00:00 CEST
ENGLISH
We have scheduled maintenance on our test environment on Wednesday, October 7th from 08:00-00.00 CEST.
You can experience degraded performance or a full outage on all services related to the test environment during this period. The portal and application flow can thus be inaccessible while maintenance is ongoing.
The production environment is not affected by the maintenance.
DANISH
Vi har planlagt vedligehold i vores testmiljø onsdag d. 7. oktober kl. 08:00-00:00.
Der må forventes delvis eller fuldstændig utilgængelighed på alle services relateret til testmiljøet i dette tidsrum. Portalen og ansøgningsflowet kan også være påvirket, mens vi udfører vedligeholdelsen.
Produktionsmiljøet er upåvirket.
Posted on Sep 16, 2026 - 15:18 CEST
We have scheduled maintenance on our test environment on Wednesday, October 7th from 08:00-00.00 CEST.
You can experience degraded performance or a full outage on all services related to the test environment during this period. The portal and application flow can thus be inaccessible while maintenance is ongoing.
The production environment is not affected by the maintenance.
DANISH
Vi har planlagt vedligehold i vores testmiljø onsdag d. 7. oktober kl. 08:00-00:00.
Der må forventes delvis eller fuldstændig utilgængelighed på alle services relateret til testmiljøet i dette tidsrum. Portalen og ansøgningsflowet kan også være påvirket, mens vi udfører vedligeholdelsen.
Produktionsmiljøet er upåvirket.
Posted on Sep 16, 2026 - 15:18 CEST