[RESOLVED] Aiia degraded performance (Lunar)

Incident Report for Monthio

Resolved

This incident has been resolved.

Posted Mar 06, 2024 - 15:17 CET

Monitoring

ENGLISH
We are seeing elevated error rates towards Aiia. This affects applicants trying to log in to Lunar.

We recommend that applicants with accounts in Lunar try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISHd
Vi ser flere fejl mod Aiia end normalt, lige nu. Dette berører ansøgere som har Lunar som bank. De kan opleve problemer, når de i ansøgningen forsøger at logge ind på Lunar.

Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning på et senere tidspunkt. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.

Posted Mar 06, 2024 - 08:21 CET

This incident affected: Denmark (Bank integrations).