ING degraded performance

Incident Report for Monthio

Update

We are continuing to investigate this issue.
Posted Nov 19, 2025 - 08:27 CET

Investigating

ING has since 20:56 yesterday had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Posted Oct 15, 2025 - 11:58 CEST
This incident affects: Spain (Bank integrations).